E-Commerce functionality in SAP Business ByDesign enables customers to integrate their E-Shops over the Internet with the integrated business processes available within the SAP Business ByDesign system.  This includes both B2B (Business-to-Business) and B2C (Business-to-Consumer) type transactions. This means that customers using SAP Business ByDesign systems to integrate their existing business processes and customer touch points can further extend its powerful capabilities to the Internet. 

Integrating and extending the ERP and CRM systems with E-Commerce capabilities can help increase your customer touch points and help in effectively tracking customer buying patterns, reducing transaction processing time and costs, and ultimately resulting in better profitability.

Benefits  .

  • Integrate easily to any E-Selling channel through generic web services

  • Manage product catalogs, E-Selling channels and process Internet orders centrally in the system

  • Provide an efficient and cost effective channel for customers to handle sales and service related business processes.